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Common questions we usually get asked.

Q:
Do you really offer 24 hour emergency service?
A:
YES. We will answer our phone, or at the very least call you right back if you have a dock or shoreline emergency.
Q:
Do you need to move my dock install the rip rap?
A:
Around half of the 100 – 150 installation we perform per year requires that a dock be removed and re-installed to place rip rap along a shoreline. When docks are very close together or there are stiffarms blocking the way of a boat being able to access a seawall than the chance of us needing to move the dock are much greater. However, our Rock Barge is very skinny for a reason; we want to be able to access very tight portions of shoreline without moving your dock. Upon inspection of your shoreline/seawall for the installation of rip rap, we would notify you of what would need to be done to the dock to effectively access the seawall. It can at times be as simple as removing and re-installing one of the shore cables.
Q:
How does Ameren’s permitting process affect my project?
A:
Our team can handle obtaining an Ameren permit from start to finish.... and we do it FREE OF CHARGE if you are doing business with us. We can apply for and obtain the proper permit for your project and submit any fees that are required on your behalf; all the while we keep you informed on how long the permit will take to process. We handle permits for new docks (residential and commercial), shoreline stabilization, dredging, boat ramps, patios, and all other paperwork that is required through Ameren.
Q:
What are the dredging regulations on Lake of the Ozarks?
A:
In 2011 Ameren concluded they will begin to allow dredging on Lake of the Ozarks, a process they never before would have given permission to perform. Homeowners are now allowed to remove material from beneath their docks, around their docks, and to clear paths or “boat lanes” leading into their slips. The max digging depth under a dock is to elevation 650’ directly under boat hoists. Under the rest of the dock and in a boat lane the max dig depth is 652’.
Q:
What guidelines dictate how rip rap should be placed on Lake of the Ozarks?
A:
Ameren requires that the rock be of 8” – 12” in diameter with minimum fines. However, in very calm areas they will allow 4” – 6” stone to be placed.

In 2002 Ameren commissioned Horseshoe Bend Dock & Rip Rap Service to help them write their recommendations on how a rip rap installation should be performed. Being that rip rap was a fairly new concept on Lake of the Ozarks, Ameren had us detail how the rip rap should be placed in any situation based on our successes and failures as the first and largest rip rap supplier on the Lake of the Ozarks.
Q:
How big should my slip be for my new boat?
A:
We have specifications on every make and model boat that frequents Lake of the Ozarks. We can tell you how high your roof should be, how much your boat is going to draft, and how wide the slip should be to effectively and safely park your boat in your slip.
Q:
Does the lake level need to be low for you to place rip rap?
A:
Every piece of shoreline property on Lake of the Ozarks is different from the other. There are some installations where the water needs to be low to perform the work. However, the vast majority of the installation we perform can be done any time of year and at any water level. There are also instances where the water needs to be very high for the stone to be placed. Whatever the situation, we can notify you of the logistics of the installation as to how the level of the lake will affect it.
Q:
Does the lake level need to be low to perform dredging?
A:
The same rules apply to dredging as they do to placing rip rap regarding the water level. There are some dredging projects that are better performed when the water is low and vice versa. However, one constituency of dredging is that it may not be done during fish spawning season. March 15th to June 15th. Upon addressing any dredging project we will notify our customers of whether the water needs to be high or low to perform the work.
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